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Years of experience: 25
✔️ ITSolution IntegratorSystem ArchitectSystem AnalystProduct ManagerProject Manager
Trust Score
Highly reliable; strong professional involvement.
Patricia's Career Path
Feb. 2013 -Jan. 2023
Thomson ReutersDirector, Sales & Service System Effectiveness
Lead the transformation team to build and implement a full suite of technology for the front office (lead to sale).
• Drove Sales system roadmap for TR, ensuring collaboration between multiple sales teams, and achieving consistent process and tech stack.
• Led sales and service business process improvement strategy for enterprise shift to operating company, combining the best processes and st...
Feb. 2011 -Feb. 2013
Thomson ReutersManager - Sales Process, Tools, & Effectiveness
Dedicated to increasing our reps productivity through system enablement and process improvements. Understand and articulate how our sales professionals interface with our systems. Working closely with her champion teams and sales leadership, I am the business leader for all sales enablement solutions such as Salesforce (CRM), Big Machines (Order Capture), SalesPro (intranet) and the many othe...
Jan. 2003 -Feb. 2011
Thomson ReutersStrategic Support Manager
Manage the Client Service Manager team, develop new hire training, analyze customer training and retention related trends, compose and assemble training and resource materials use by the training team.