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Years of experience: 8
CCOAccount Management👍 Sales & BizDevData AnalyticsTechnologyStrategic management
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Highly reliable; strong professional involvement.
Erick's Career Path
Jul. 2022 -Present
NfiniteCustomer Success Lead, US
United StatesLead a team of Customer Success Managers, orchestrating the customer lifecycle from acquisition through renewal for a high-value portfolio of Fortune 150 clients. Manage seven accounts directly while overseeing five additional accounts under team supervision. Play a key role in product direction and strategic growth initiatives, serving as a critical strategic advisor to C-level and VP-level ...
Aug. 2021 -Jul. 2022
NDC, Inc.Director of Sales Growth
Nashville, Tennessee, United StatesDirected strategic growth initiatives, driving sales growth by over 10% year-over-year to reach a $1B revenue target. Spearheaded comprehensive business transformation by implementing Salesforce and integrating machine learning and artificial intelligence technologies, significantly enhancing operational efficiencies. Conducted in-depth market research and analysis to identify and capitalize ...
May. 2020 -Aug. 2021
XANTDirector of Business Consulting
Nashville Metropolitan AreaFunctioned as a Player-Coach, seamlessly balancing direct account management and leadership responsibilities. Directed comprehensive digital sales service strategies, delivering transformative business value to notable clients like Caesars, NetApp, and Verizon. Maintained complete P&L oversight, including budget planning, forecasting, and administration, while championing the company's AI sal...