Virginia, United States* Translating business needs into clear, actionable specifications.
* Prioritizing features based on user value and technical feasibility.
* Ensuring products meet real-world demands through user research and technical expertise.
* Contributing to strategic product roadmaps and feature prioritization.
* Spearheaded efficiency gains in CMS administration: Identified bottlenecks, designed and implemented process improvements to boost CMS admin workflow efficiency by 15%.
* Elevated user experience through data-driven insights: Analyzed user behavior and website metrics to identify areas for improvement and proactively recommended data-driven strategies. Implemented enhancements leading to a ...
Jul. 2021 - Mar. 2024
Freddie MacSenior product lead for Capital Markets at Freddie Mac
Virginia, United States• Led initiatives across Freddie Mac digital channels with a focus on customer experience and driving successful business outcomes through an agile approach
• Drove a successful redesign and migration of the Single-Family Credit Risk Transfer website and investor portal, resulting in a 25% increase in conversion rate and a seamless user experience.
• Managed the product backlog and prioritize...