Years of experience: 21
Email Marketing Manager💸 Marketing✔️ ITCRM managerCopywriter💼 C-level Executive
Trust Score
Highly reliable; strong professional involvement.
Luciana's Career Path
Aug. 2021 -Present
Mission4MediaProject Manager
RemoteMap out and execute strategies according to marketing campaigns: FB and IG ads, LinkedIn campaigns, email campaigns.
Client onboarding.
Regular client communication to implement optimizations
Assign tasks to team members and monitor execution.
Design and creation of graphics, creatives, banner, flyers.
Copywriting: creation of blogs, email content, ads content, webpage content.
Team monitorin...
Oct. 2014 -Mar. 2020
Holland America LineCruise Sales Manager
WorlwideOrganising and conducting live presentations for guests.
Advertising and selling Cruises to maximize revenue and meet targets.
Delivering excellent customer service
Providing the best possible standards of service.
Actively promote the cruise line.
Perform live performances and organize social events for the ship.
Promote and close sales, ensuring complete customer satisfaction client during ...
Mar. 2013 -Sep. 2014
Holland America LineGuest Relations Manager
WorldwideManagement of the Administration/Reception and coordination department of all guest services.
Training, development and support of the work team department.
Implementation of company standards and directives in
matters of Safety, Environment.C
control and monitoring of guest service programs.
Participation in events and meetings with guests, officials,company executives.
Preparation of report...