Isle of ManHaving established my journey within the same group of companies, I progressed into a Head of Operations role. This gave me the opportunity to balance accountability for key customer operations reporting to the CEO of a key customer alongside reporting directly to the Directors of Microgaming for operational management. Key duties in this role included:
⢠Responsible for operational framework...
Isle of Man, United KingdomAs a multi-site operational Lead, I led and coached a Land based IT ops team of 6-8 engineers, based in Isle of Man, Australia and Costa Rica. With a diverse portfolio of duties, I transitioned across many key functions including:
⢠Supported teams with the delivery of IT systems, products and deployment service functions
⢠Enforced high standards of service management ⢠Generated performance...