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Years of experience: 9
United States✔️ ITUndergraduate StudentSystem AnalystProject ManagerTech Support
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Exceptionally trusted; proven professional excellence.
Traivone's Career Path
Sep. 2023 -Nov. 2024
Self-employeedIT support
United States, New YorkInspected equipment, assessed functionality, and optimized controls.
Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
Enhanced system efficiency by 20%, implementing innovative IT solutions and optimizing existing pr...
Oct. 2018 -Dec. 2023
ImageNet ConsultingHardware and Network Technician
Installed cabling, wireless routers and telephone systems for data communications networks.
Performed tracing and patching operations for networks.
Configured and maintained network backup and recovery procedures.
Configured, monitored and maintained email applications and virus protection software.
Performed network diagnostics to determine performance levels of new installations and detect ...
Mar. 2015 -Sep. 2018
HalliburtonField Operations Specialist
Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently.
Partnered with sales leaders to set strategies, territory design, sales targets and quotas.
Managed teams of field technicians, providing guidance, training, and performance evaluations for continuous improvement.
Established strong relationships with vendors to secure competitive pricing ...