Years of experience: 28

✔️ ITBusiness Owner🧨 ConsultingProject ManagerBusiness AnalystBI Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Joe's Career Path
Vice President of Services Delivery & Program ManagementDec. 2023 -
Present
KaytuVice President of Services Delivery & Program Management
I achieve significant revenue growth, drive user acquisition, and deliver exceptional service excellence in cloud-based initiatives. I identify new service opportunities through collaborative efforts with customers and internal stakeholders, leveraging my expertise in public cloud (Azure & AWS) to drive business success. I develop and nurture client relationships to become a trusted advisor, ...
Cloud Services - Senior Service Delivery ManagerJul. 2021 -
Nov. 2023
Wolters KluwerCloud Services - Senior Service Delivery Manager
Directed delivery of large-scale public cloud infrastructure projects across Azure and AWS footprints, ensuring on-time and on-budget completion. Partnered with cloud vendors and internal stakeholders to guarantee seamless execution, while optimizing cloud resource allocation and utilization of cloud architects and cloud engineers. Enhanced cloud visibility for executive leadership team, enab...
Cloud Services - Project, Program & Operations ManagerJan. 2019 -
Jul. 2021
Wolters KluwerCloud Services - Project, Program & Operations Manager
Responsible for operational support of 14,000 servers across multi-tenant cloud environments (AWS & Azure), spanning both IaaS and PaaS platforms. Led the implementation of critical security measures, including FIM, SIEM, IDS, VPN, and MFA, achieving SOC 1 and SOC 2 certifications for infrastructure operations. Served as on-call Incident Manager, providing timely triage and resolution of high...