Viktoriia's Posts
- Viktoriia Kondratova
Business Analyst/Functional Consultant @NTT DATA
is looking for a jobServiceNow Business Analyst/Functional Consultant About myself
Proficient in requirements elicitation, workshop facilitation, and crafting user stories with clear acceptance criteria. Extensive experience in ServiceNow ITSM, ITAM, CMDB, and CSDM. Mentored a team of analysts and developed KPIs to measure Service Desk performance.
Job Description
Seeking a collaborative team project where I can contribute as a Business System Analyst or Functional Consultant, leveraging my expertise in ServiceNow and business analysis. Open to roles that utilize contemporary BA skills.
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