Years of experience: 10
Localization ManagerProject CoordinatorAssistantService Quality ManagerCustomer Care SpecialistLive Chat
Trust Score
Exceptionally trusted; proven professional excellence.
Beatriz's Career Path
Jun. 2024 -Present
AmazonCatalog & Data Annotation Program Manager II
São Paulo, São Paulo, BrasilLed a team of Data Annotators that perform high-quality dataset labeling that enable the refinement of LLM technologies. Collaborated with tech teams and global PMs on diverse annotation projects. Conducted continuous process improvement using technology for scalability, while saving resources with strategic effort allocation. Owned all catalog support and communication for selling partners a...
Feb. 2023 -Jun. 2024
AmazonCatalog Program Manager I & Services Team Lead
São Paulo, BrasilPeople manager for a small team (up to 7 people), responsible for the planning, execution, and delivery of projects related to Catalog Quality in Brazil. Led high-priority product initiatives, leveraging task management and agile practices. Worked backward from the customer and stakeholder needs to define and clarify the business procedures and process requirements. First and main point of co...
May. 2022 -Feb. 2023
AmazonCatalog Quality Manager
São Paulo, São Paulo, BrasilManaged a small team to provide timely operational support to cross-functional partners for all organizations within the country (Brazil). Ensured catalog quality for products in deals during company events, guaranteeing a defect-free customer experience. Owned operational goals, tracking and reporting results and regular updates to senior management and stakeholders. Responsible for identify...