New Jersey, United States• Developing operational business strategy including increasing sales via training to cut expenses by 15% and raise profitability 42% year to date. Create plans and forecasts that are built to fit future needs. Oversee reports for budgets and financial reports.
• Onboard new software and training programs sessions, manage timelines and follow up with customers are satisfied with our process.
...
United StatesManage daily operations of 300 union and non-union employees for a 3,000-car fleet across three brands. Focus on client engagement and implementing analytical and operational techniques while developing, training, and motivating team members to generate revenue and keep customer satisfaction high. Work closely with multiple departments across the company to identify, reduce, and balance risk....
United StatesEnsured positive and trust-based relationships between
employees and local body shops, insurance agents, hotels, and dealerships by
establishing comprehensive marketing plan. Furthermore, I conducted training
programs for management trainees to achieve optimal level of competency in
customer service, sales, employee development, risk management and fleet growth. Key Success:
• Ranked #1 for C...