RemoteDevelop research plans and methodologies to gather insights into user behaviors, needs, and preferences. Conduct interviews with users to understand their goals, pain points, and motivations. Design and distribute surveys to collect quantitative data from a larger user base. Organize and facilitate usability testing sessions to evaluate the effectiveness and usability of products or prototype...
Charlotte, North Carolina, United StatesLead a team of UX Researchers in creating intuitive and engaging user experiences. products. Directed user research initiatives to identify user needs, behaviors, and pain points. Analyzed data from usability test, surveys and interviews and about current and new changes to the web and app for new Medicare plans. Managed operations and supported sales team with findings. Created competitive a...
RemoteLead a team of UX designers and researchers in the development of user-centered design solutions. Define and execute UX strategy in alignment with business goals and user needs. Manage UX projects from inception to delivery, ensuring on-time delivery and high-quality outcomes. Conduct user research, including user interviews, surveys, and usability testing, to inform design decisions. Advocat...