San Francisco Bay AreaAs one of the first Service designers, I worked directly with clients on the intersection of facilitating design sprints, ethnographic user research and collaborating on building sticky customer experiences. Sutherland Labs is the innovation arm of Sutherland Global Services that uses a human-centered approach to reimagine, design and bring to life services that grow business, and improve exp...
Novato, CaliforniaPart of a 3-person company, I was responsible for branding & design projects from initial meeting to final artwork for various clients in services and non-profit organizations.