Years of experience: 20

Chief Customer Officer (CCO)Customer ServiceCSOHead of GrowthSales ManagerSales & BizDev

Trust Score

Highly reliable; strong professional involvement.

70%
Luiz's Career Path
Chief Technology Officer (CTO) Aug. 2022 -
Jun. 2024
ResolutteChief Technology Officer (CTO)
São Paulo, Brasil• Responsible for overseeing the IT team, managing IT infrastructure, handling cloud solutions, and supervising the 3rd party software and Cybersecurity Business Unit.
Chief Revenue Officer (CRO)May. 2021 -
Aug. 2022
ResolutteChief Revenue Officer (CRO)
São Paulo, Brasil• Responsible for restructuring and managing Sales and Marketing areas in Brazil and implement new IT Solutions focus on Customer Experience (CX) and Omnichannel concepts. • Drove integration between three different business units (System Integrator, Telecom and Cloud Provider), presenting a unique offer to the market. • Responsible to regain customer loyalty in Installed Base and create a ne...
CSM - PartnersJan. 2020 -
Apr. 2021
Altitude SoftwareCSM - Partners
São Paulo e Região, Brasil• Responsible for restructuring and managing partner´s area in Brazil and develop new markets based on Customer Experience (CX) and Omnichannel concepts. • Strategic planning to leverage core competencies and strengths, and transcend consolidation of our solution against competitors.

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