Rio de Janeiro, Brazil• Lead the IT, Operations and Claims, and Projects and Service Channels teams consisting of 300 employees while implementing agile methodologies in all projects.
• Managed the department doing a weekly follow-up of project management, contract approval, expense control, and the company's financial statements against budget.
• Evaluated and analyzed multiple key performance indicators (KPIs) i...
Brasília, Brazil• Led the software product construction teams of 2,100 employees across 11 cities in Brazil and directly supervised 4 superintendents and 1 coordinator.
• Managed the structuring of the development team and managed all projects, including monitoring and approving expenses and budgets and supervising contracts.
• Ensured the achievement of established key performance indicators (KPIs) relating...
Brasília, Brazil• Supervised 3 superintendents and 1 coordinator, and the Data Center, Administration of Local Area Networks and Long Distance, Service Center, IT Acquisitions, and Command Center.
• Led teams of 2,300 employees across 17 cities in Brazil.
• Served as part of the board that achieved the company's financial recovery, going from losses of R$245,000,000 in 2015 to profits of R$459,000,000 in 201...