Years of experience: 22

MarketingHRBusiness OwnerHR consultantCustomer ServiceCustomer Success Manager

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Kate's Career Path
FounderJan. 2024 -
Present
Empowering Coaches and Small Business Owners to Scale with Confidence At Rise Hire Consulting, I help overwhelmed solopreneurs, coaches, and consultants make their first successful virtual hire. My mission is to guide service-based business owners through every step of the hiring journey—from identifying what to delegate, to crafting a tailored hiring strategy, to onboarding and managing the ...
Director of Client ExperienceNov. 2017 -
Present
Sue B. Zimmerman EnterpriseDirector of Client Experience
RemoteIn my current role, I cultivate strong and lasting partnerships via proactive communication and detailed account management, while surpassing client expectations. I serve as reliable resource and primary liaison by building trust and acting as main point of contact for client inquiries and consultations. I coordinate cross-departmental collaboration among stakeholders, sales, and marketing, e...
Customer Success ManagerNov. 2017 -
Feb. 2020
Priority VACustomer Success Manager
In my past role, I managed client correspondence with blend of professionalism and warmth to leave positive impressions. I oversaw recruitment operations, from job postings to onboarding, ensuring seamless transitions. I coordinated interviews and assessments to align candidates with client needs for optimal fit and satisfaction. • Conducted engaging workshops and training sessions to educate...