Years of experience: 12

GuatemalaCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeData Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ana's Career Path
Assistant ManagerAug. 2015 -
Feb. 2021
Dania, FloridaProvided customer assistance involving selling, loading furniture, and measuring. Invoices/Expense, Reports/Payment Transactions. Sales and Design.
Assistant ManagerSep. 2014 -
Jun. 2015
Elemento FurnitureAssistant Manager
Miami/Fort Lauderdale AreaPrepared annual sales and payroll budgets based on quarterly and annual goals Tracked inventory of available furniture pieces. Authorized customer discounts when sale items weren't immediately available. Set sales goals and monitored employee performance Authorized furniture replacements and approved customer refunds. Ensured that store polices were applied and upheld Addressed issues with fu...
Logistics CoordinatorMar. 2008 -
May. 2014
Yavid CorporationLogistics Coordinator
Miami/Fort Lauderdale AreaOversee the execution of global logistics strategy in order to minimize transportation cost; insure the safe and timely delivery of equipment. Manage freight movements closely with project teams to insure the most timely and cost effective modes of transport. Handle support and customs documentation.