Purevbaatar was my coworker then he was promoted for team leader position which was more than deserved.
Purevbaatar is hard working person, everytime he gives the best of himself and effectively m...
Purevbaatar is a highly supportive and approachable colleague, always willing to assist others with a positive attitude. He possesses strong knowledge in his field and has consistently proven to be an...
Trust Score
Exceptionally trusted; proven professional excellence.
Prague, Prague, Czechia- Lead and manage a team of customer service executives, providing guidance, coaching, and support as needed
- Monitor team performance and provide feedback to individual team members to ensure the highest quality of service is being delivered
- Handle escalated customer inquiries or complaints, ensuring prompt resolution and customer satisfaction
- Collaborate with other departments within t...
Prague, Czechia- Facilitated continued client engagement by surpassing communication and interpersonal skill expectations, resulting in increased product value.
- Addressed client inquiries and resolved issues. Provided top-notch support, resulting in a 95% client satisfaction rate.
- Negotiated direct billing with providers. Resolved 95% of payment inquiries, provided advanced product troubleshooting, and ...
Stara Boleslav, Czech Republic- Boosted team productivity by 20% through effective delegation and regular performance evaluations.
- Implemented problem-solving strategies that reduced client issues by 20%, resulting in improved client satisfaction.
- Streamlined the onboarding process and reduced ramp-up time by 50%, resulting in improved productivity and cost savings.