Years of experience: 14

MVPSouth Africa✔️ ITProduct Manager

Trust Score

Highly reliable; strong professional involvement.

70%
Hermien's Career Path
Product OwnerJan. 2020 -
Oct. 2023
• Providing daily hands-on support to product developers and clients’ project management teams • Managing user acceptance testing of releases and features • Documenting any detected product defects; ensuring they are clearly identified and resolved in an effective and efficient manner • Ensuring developer team meets commitments for every sprint and PI • Establishing, implementing and overseei...
Guest View ConsultantJun. 2019 -
Dec. 2019
7 SEAS MEDIAGuest View Consultant
www.7seasmedia.com• Working with the Princess Ocean Medallion Project; providing training to crew, new hires and re-hires related to Guest View (GV) software, part of the back of house software that assists crew with daily operations and service enhancement to guests • Working closely with heads of departments, appointing Guest View ambassadors and secondary leaders to ensure GV utilisation is consistent and e...
Onboard iLounge Manager Nov. 2016 -
Jul. 2018
Celebrity Cruises, Inc.Onboard iLounge Manager
www.celebritycruises.comand

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