Years of experience: 11

ColombiaTech Support✔️ IT

Trust Score

Highly reliable; strong professional involvement.

70%
Marjory's Career Path
Application Support AnalystDec. 2019 -
Present
One Key ResourcesApplication Support Analyst
Brisbane, Australia
Salesforce AdministratorFeb. 2018 -
Dec. 2019
One Key ResourcesSalesforce Administrator
Brisbane, Australia• Log technical support tickets on Salesforce • Create new objects, workflows, process builders, create and modify page layouts according to the users' needs and security settings. • Create automatic communications through email templates and alerts on Salesforce • Create reports and dashboards for user's metrics on Salesforce • Monitoring and maintaining computer systems and networks • Talki...
ICT OfficerAug. 2017 -
Jan. 2018
One Key ResourcesICT Officer
Brisbane, Australia• Log technical support tickets on Salesforce • Create new users, mailboxes for Microsoft AD, Exchange, and Salesforce. • Monitoring and maintaining computer systems and networks • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues • Troubleshooting system and network problems and diagnosing and solving har...