Years of experience: 9

Chanel ManagerCustomer Success ManagerPartnerships ManagerBusiness Development Manager👍 Sales & BizDev🧨 Consulting

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Angela's Career Path
Senior Telecom SpecialistAug. 2005 -
Mar. 2009
Realogy - Coldwell Banker Residential BrokerageSenior Telecom Specialist
•Provide support for several telephone systems for more than 60 Coldwell Banker offices, including Nortel Option 11, Nortel Option 61C, Norstar keys system, Avaya S8300, Call Pilot, Audix and Octel •Provide onsite support to more than 60 offices in Washington, D.C., Maryland and Virginia, extending from Hagerstown to the north, Manassas to the west, Chestertown to the east and Lexington Park ...
Telecommunications TechnicianSep. 2002 -
May. 2005
Hogan & HartsonTelecommunications Technician
•Provide support for Nortel Option 11C, 61, and 81C switches for 11 offices across the country •Access switches remotely utilizing WRQ Reflection software •Perform cross connect on 110 and 66 block panels for telephone connectivity •Perform adds, moves and changes; set up mailboxes, menus and auto attendants in Meridian Mail and Call Pilot •Troubleshoot and correct dialing and routing issues;...
Telecommunications AnalystJun. 2001 -
Sep. 2002
Dyncorp Systems & SolutionsTelecommunications Analyst
•Provide support for Nortel Option 61-81C switches for 33 FAA sites across the country •Monitor switches for problems; access switches remotely utilizing Wterm software •Troubleshoot and correct dialing and routing issues; troubleshoot and correct all programming and equipment problems •Interface with various LECs to troubleshoot and resolve PRI or TI problems that can not be corrected remote...

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