Years of experience: 22
United States✔️ IT👍 Sales & BizDevCustomer Success ManagerProject Manager
Trust Score
Highly reliable; strong professional involvement.
Christine's Career Path
Jun. 2023 -Present
EisnerAmperClient Success Manager
New York City Metropolitan Area• Proactively initiate contact with potential customers, leading to growth in customer base • Collaborate cross-functionally with business/sales and technical team s to deliver high-level technical support and drive an increase in product adoption
• Foster long-term customer connections through proactive communication, resulting in growth in customer loyalty
• Develop and execute customer ser...
Apr. 2019 -Oct. 2023
Highmark Inc.Senior Project Manager
Pittsburgh, Pennsylvania, United States• Led cross-functional teams in defining program strategy and approach with analytics, driving improvement in decision -making processes
• Developed and maintained program roadmap to align cross-functional activities, resulting in increase in project efficiencies
• Engaged Senior Executives and business owners to ensure effective participation and adoption, resulting in improvement in program...
Mar. 2015 -Mar. 2018
HM Health SolutionsProject Manager
Pittsburgh, Pennsylvania, United States• Led successful execution of multimillion-dollar, multi-year client enterprise transformation programs, achieving high client satisfaction and exceeding project objectives
• Provided impactful client-facing advisory and delivery services, resulting in an increase in customer satisfaction and product adoption • Developed and documented client-specific requirements, standard operating procedur...