Years of experience: 9

📝 Influencer or BloggerMedicalCase ManagerClient Relations SpecialistHealth CoachComplaint Resolution Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Victoria's Career Path
Tier 3 escelated billing support agentJul. 2023 -
Present
BlueprintTier 3 escelated billing support agent
Bellevue, Washington, United StatesIssue Resolution: Expertise in handling escalated billing inquiries with a focus on precision and efficiency. Technical Proficiency: Deep understanding of billing cycles, payment methods, and subscription models. Customer-Centric Approach: Proven ability to communicate empathetically and professionally with customers, ensuring their needs are met promptly. Collaboration & Leadership: Collabor...
Health CoachOct. 2021 -
Jan. 2023
NoomHealth Coach
• Utilized motivational interviewing and SMART goal setting techniques to assist clients in achieving their health objectives related to weight loss, fitness, nutrition, and stress management. Employed a client-centered approach that empowered individuals to take charge of their health and wellness. • Provided text-based coaching to individuals and groups using evidence-based techniques to su...
Freelance TranslatorJan. 2018 -
Present
UpworkFreelance Translator
• Utilized language conversion techniques to accurately convey ideas and concepts from the source language to the target language, while preserving cultural significance and intended meaning. • Strategically managed project timelines and schedules, meeting all deadlines and exceeding expectations. • Fostered productive relationships with Project Managers, facilitating seamless communication a...

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