Years of experience: 11

Typing SpecialistData Entry SpecialistData EntryLive ChatCase ManagerCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Marisa's Career Path
Lead Product Marketing ManagerJan. 2022 -
Present
DIRECTVLead Product Marketing Manager
Philadelphia, PADeveloped and executed comprehensive product marketing strategies to drive customer churn reduction and increase market share Led cross-functional teams in the successful launch of new retention products for DIRECTV STREAM, managing all aspects from market research and product positioning to go-to-market plans and backend development. Conducted in-depth market analysis and competitor research...
Project Manager, VerizonMar. 2021 -
Jan. 2022
Intent HQProject Manager, Verizon
New York, NYLed cross-functional teams of 15 members to successfully deliver complex projects on time and within budget for company's largest client - Verizon Developed and executed detailed project plans, ensuring alignment with organizational goals and objectives Implemented robust project management methodologies, resulting in increased efficiency and productivity Oversaw project scope, timeline, and ...
Senior Analyst, Product AnalyticsFeb. 2018 -
Mar. 2021
ComcastSenior Analyst, Product Analytics
Philadelphia, PANPS survey and CX SME. Managed NPS survey architecture for Xfinity Mobile and Xfinity Home. Launched several NPS surveys included the Xfinity Mobile Product NPS (pNPS) survey. This resulted in XM Product teams utilizing customer feedback into Product roadmap. Partnered with a multitude of stakeholders, including executive leadership, to best actualize customer feedback within product developm...

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