Years of experience: 11
Customer Support RepresentativeCall Center TrainerLive ChatSupport SpecialistCustomer Care SpecialistCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Khianna's Career Path
Apr. 2021 -Present
Bias Busters CoCaucacity Coach
United StatesDedicated to helping individuals and organizations mitigate their entitlement and unlearn bias and discriminatory behaviors. Offering coaching and training to raise awareness and foster a culture of inclusivity and equity, aiming to minimize or diminish discrimination and bias. Ensuring a balanced approach to cultural awareness and sensitivity in the workplace.
Jul. 2019 -Present
InnoVibe CreationsWizard of Light Bulb Moments
United StatesIlluminating the path to innovation with a sprinkle of magic and a dash of brilliance. Turning everyday challenges into groundbreaking ideas with a flick of the wand and a hearty chuckle, ensuring that creativity and ingenuity are always at the forefront of our projects.
Oct. 2017 -Present
Engagement EngineersCustomer Retention Ninja
United StatesI stealthily direct the world of client relationships, transforming satisfied customers into loyal brand advocates with my exceptional skills. I use my ninja-like precision to identify and address customer needs, turning potential issues into opportunities for deeper engagement. With a blend of creativity and strategic thinking, I craft and execute retention strategies that keep our clients d...