South Africa, Cape TownCo-founder of a tech startup specializing in product management,
harnessing AI to empower businesses in optimizing client
engagement, automating processes, and gaining a strategic edge in
the market.
Developed scalable AI-driven chatbots and solutions across various
industries, incorporating real-time voice transcription, sentiment
analysis, and automation. Projects included lead generation
a...
South Africa, Cape TownCrafted the strategic direction for the technology product portfolio, ensuring alignment with organizational goals and market demands at an executive level. Championed digital transformation initiatives, orchestrating the adoption of innovative technologies to streamline operations and
minimize costs effectively. Spearheaded the pioneering initiative to introduce transactional investing via W...
Led the implementation of a WhatsApp self-service engagement channel, leading to a significant 65% decrease in calls and emails directed to the client service center. Spearheaded the development of a comprehensive digital asset library, empowering the Project Management Office (PMO) to expedite deliveries and maintain consistency in client experience across digital channels and throughout the...