Years of experience: 14
Head of GrowthBusiness Owner👍 Sales & BizDev🧨 ConsultingCustomer Success Manager✨ Business Owner
Trust Score
Highly reliable; strong professional involvement.
Milda's Career Path
Sep. 2022 -Present
MeltwaterEMEA Implementation Director
Dubai, United Arab EmiratesIn line with our ambition to scale the business and always aim to provide the best customer experience, I am currently responsible for centralizing Meltwater's client onboarding function in EMEA region. Our mission is ensuring that Meltwater clients get best in class onboarding and see the fastest time to value in the first 60 days of their partnership with us.
Jul. 2021 -Present
MeltwaterArea CX Director @ India, Middle East & Africa
United Arab EmiratesResponsible for regional CX strategy and implementation. Driving the holistic business approach via cross-functional teams (which includes identifying risks and opportunities, priority setting, change management and employee engagement). Supporting Client Relations teams with their KPIs through entire customer journey (pre-sale, onboarding, business reviews and renewals).
Jan. 2018 -Jul. 2021
MeltwaterEnterprise Client Director | Middle East
Dubai, United Arab EmiratesBuilding long-term relationships with key clients. Coordinating global partnerships via Meltwater's network of offices in 20+ countries. Consulting organizations on latest technologies and global trends in digital marketing and PR and empowering clients to make better, more effective, agile business decisions supported by data insights. Customer centric portfolio management with full commerci...