Years of experience: 29

Sales & BizDevUnited States👍 Sales & BizDev

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Erika's Career Path
Account ExecutiveApr. 2023 -
Present
CBS News ColoradoAccount Executive
Denver, Colorado, United States
Sales DirectorMar. 2023 -
Apr. 2023
PIN Business NetworkSales Director
Englewood, Colorado, United States
CX Customer Manager - Agent ToolsApr. 2022 -
Jan. 2023
Sling TVCX Customer Manager - Agent Tools
Englewood, Colorado, United States- Cultivated key stakeholder partnerships and opened the lines of communication, advocating for improvements to the end-to-end customer experience - Analyzed metrics/data and identified actionable strategies to reduce agent pain points and increase customer satisfaction