Carla Mancillas Serna - Associate Product Manager, Netflix

Years of experience: 10

MexicoEmail Marketing ManagerGrowth HackerTutor💸 MarketingCRM manager

Trusted by top professionals

Paola Nunez
Business Analyst @Bunker Holding
Verified
Carla and I were classmates for several years at school. Later in life we both coincided working in the IT field, where she became an invaluable sparring partner. Carla is highly empathetic, a natural...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Carla's Career Path

Jan. 2023 -
Present

NetflixAssociate Product Manager | Content Promotion and Distribution

Mexico City, Mexico

Mar. 2022 -
Nov. 2022

UberProduct Operations Manager | Growth Platform

Mexico City, Mexico- Established three engagement models among the Growth Platform Product, Engineering, and Business stakeholders to enhance visibility of feature and tool updates and facilitate customer feedback collection - Led cross-functional initiatives aimed at continual improvement of end-to-end product rollout strategies and associated training programs - Tracked, analyzed and led the integration of ke...

Jul. 2020 -
Mar. 2022

UberMarketing Technology Manager | CRM LATAM

Ciudad de México, México- Managed 150+ weekly CRM technical requests across multiple organizations and business lines, maintaining a 99% Service Level Agreement (SLA) with a defect rate of less than 0.2% - Facilitated alignment with business stakeholders by providing CRM technical and strategic input for complex initiatives, and produced training sessions on new processes, guidelines, and internal tools - Calculated...