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Years of experience: 14
ITConsultingEducationAssistantProject CoordinatorData Entry
Trust Score
Highly reliable; strong professional involvement.
Chris's Career Path
Sep. 2017 -Present
State Farm ®UX Senior Data Specialist
Dunwoody, GAFacilitates and strategizes user experience (UX) research initiatives through collaboration with UX researchers and business partners across the organization. Key responsibilities include recruiting agents, associates, and consumers, establishing usability labs, overseeing permissions and access for cloud usability tools, and conducting thorough research screening. Coordinates with agency bus...
Sep. 2016 -Sep. 2017
State Farm ®Auto Claims Specialist
Dunwoody, GAThrived in a high-volume, fast-paced call center environment as an Auto Claims Adjuster, delivering exceptional customer service by explaining coverage details, investigating, negotiating, and successfully settling complex liability auto claims. Meticulously documented claim activities in chronological order using enterprise claims system software. Managed inbound calls efficiently by promptl...
Feb. 2016 -Sep. 2016
State Farm ®Contents Claims Adjuster
Dunwoody, Georgia, United StatesAccurately entered substantial volumes of data for homeowners' claims into estimating software to facilitate the determination of replacement costs for residential and small commercial structures. Proactively engaged with customers, negotiating and settling claims in alignment with policy language.