Brush Prairie, Washington, United StatesEstablished a startup business by developing a comprehensive business plan, cultivating strong vendor relationships, creating effective marketing strategies, and implementing efficient operational processes. Led a team of up to five multi-functional employees, overseeing human resources operations—including payroll, recruitment, and employee relations—and developing and implementing company p...
Brush Prairie, Washington, United StatesLed a team of seven cross-functional employees, overseeing human resources functions—including payroll, recruitment, and employee relations—while ensuring compliance with employment laws and safety standards and fostering a positive work environment. Coordinated technician schedules, managed customer communications, scheduled appointments, assigned tasks to technicians, and tracked progress t...
Vancouver, WADeveloped and executed strategic plans while managing profit and loss statements to drive sustainable growth and maximize profitability, achieving a 233% revenue increase during my tenure. Restructured the organization to enhance operational stability and customer relations, improving customer satisfaction ratings from 3 to 4 stars, reducing turnover to below 50% annually, and boosting compan...