Years of experience: 16

United States💰 Investor & VC🔥 Startup FounderBusiness Owner💼 C-level Executive👍 Sales & BizDev

Trust Score

Highly reliable; strong professional involvement.

70%
Veronica's Career Path
MemberJan. 2023 -
Present
ChiefMember
Chief is a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for senior women leaders to strengthen their leadership journey, cross-pollinate ideas across industries, and affect change from the top down.
Vice President, Customer ExperienceApr. 2022 -
Present
Soul Machines Vice President, Customer Experience
San Francisco Bay Area
Senior Director, Customer SuccessJun. 2021 -
Apr. 2022
Soul Machines Senior Director, Customer Success
San Francisco Bay Area

Veronica's Posts

  • How I can help you

    Our consulting services cover: Building customer retention and growth strategies, onboarding, adoption, customer health, customer lifecycle management, digital customer success, account management, renewal and growth, community building, advocacy, leadership, team building. Benefit from customized strategies proven to work in both startups and large corporations.

  • People I am looking for

    Ideal Clients: Pre-series C startups, Founders looking to build out their customer success team.

  • Experience & Cases

    Achievements: Increased NRR by 40%, Improved NPS by 20, Hired 15 customer success managers, Launched B2C product offering (GTM). Past Clients: JP Morgan Chase, Pfizer, Mercedes, Infiniti, General Motors, Anthem, Amgen, Nestle, Mastercard, Google.

  • How to contact

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