Monique Windley - Technical Trainer, Tech BOSS Lady, LLC

Years of experience: 18

Influencer✔️ ITBusiness OwnerUndergraduate Student📝 Influencer or Blogger🧨 Consulting

Trusted by top professionals

Peter Brown
CEO Founder @The ledge Group:/ECHO TRAINING
Verified
Monique served as a Technical trainer and resource and demonstrated an extremely High level of proficiency as well as the ability to explain complex processes and technology to varied Skill sets. Mon...

Trust Score

Exceptionally trusted; proven professional excellence.

80%

Monique's Career Path

Jul. 2021 -
Present

Per ScholasTechnical Instructor

Bronx, New York, United StatesImmersing students in a fully interactive 15-week technical training program that gives the students the knowledge and skill set to pass the CompTIA A+ certification exams.

Oct. 2019 -
Oct. 2020

Graphic Packaging International, LLCInformation Technology Analyst

Atlanta, Georgia, United States• Collaborate with a small team of IT technicians that focus on customer service with our internal end-user community. • Train team for transition from Remedy to ServiceNow • Work with cross platform technical teams, identify gaps, execute remediation plans, streamline processes and coordinate all technical level and service delivery support activities. Providing technical support in the diag...

Mar. 2018 -
Jul. 2019

Delta Air LinesField Engineer

Greater Atlanta Area- Responsible for implementation and support of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms. - Perform, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, periphe...