Years of experience: 4
CyprusCopywriterCopywritingCustomer ServiceProofreaderIT
Trust Score
Exceptionally trusted; proven professional excellence.
Antonis's Career Path
Feb. 2024 -Present
payabl.Technical Support Lead (POS)
Limassol, Cyprus• Developing and maintaining POS technical documentation
• Providing training to internal and external users on POS project
• Providing external and internal POS technical support
• Defining, examination and description of new POS features and services based on client’s requests
• Communicating with external POS providers and processors on new and current features and requests
• Maintaining P...
Sep. 2022 -Feb. 2024
payabl.Technical Support Engineer
Cyprus• Support of daily tasks from external and internal customers
• Conducting technical investigation on client issues
• Providing transactions status check
• Creating merchant accounts
• Testing merchant cases and payment methods
• Providing general info on technical issues
• Decline reasons investigation
Jul. 2021 -Aug. 2022
CasinoSecretTechnical Solutions Specialist
Cyprus• Day-to-day support activities for operations: Technical second line support Escalate bugs and manage incidents with third parties • Technical lead on new projects: Engineer solutions that leverage new and existing tools to unleash new potential Help and train end-users, highlight dependencies and clear blockers • Technical product management: Translate business requirements into feature req...