Years of experience: 22

United StatesSport Fan✔️ ITBusiness Owner👍 Sales & BizDev🗿 HR

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Exceptionally trusted; proven professional excellence.

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Kadi's Career Path
Supervisor, Technical Configuration AnalystsFeb. 2022 -
Present
Marsh McLennan AgencySupervisor, Technical Configuration Analysts
Conshohocken, Pennsylvania, United StatesManage a team of configuration analysts responsible for the onboarding activity, renewal processes and ongoing support for clients on various benefits administration platforms. Provide technical training to regional software users. Partner with development teams to provide feedback on application performance to enhance product refinement. Develop training materials, procedures and organize in...
Sr. Technology Support SpecialistApr. 2017 -
Jan. 2022
Marsh McLennan AgencySr. Technology Support Specialist
RemoteProvide training and support to regional technology consultants. Work as liaison between consultants, development teams, and technology partners to resolve system issues. Provide detailed instructions on all future system updates and releases.
Implementation Configuration AnalystNov. 2015 -
Apr. 2017
Marsh McLennan AgencyImplementation Configuration Analyst
King of Prussia, PAAccountable for all client deliverables and procedures related to benefit plan design changes for implementations, renewals and ongoing administration Responsible for quality assurance tasks for various client deliverables and procedures such as, but not limited to, carrier files, payroll files, billing reports, worksheets, confirms, and inbox requests Analyze technical requirements, test pla...

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