Years of experience: 9

Administrative SpecialistBusiness OwnerOperationsAdministrative Assistant

Trust Score

Highly reliable; strong professional involvement.

70%
Andrea's Career Path
Online Business ManagerAug. 2020 -
Present
Self-employedOnline Business Manager
United States · RemoteProviding operations support for both online and offline businesses ・Acquire & Maintain client relationships ・Team Management: onboarding, offboarding, performance reviews, & monitoring team progress ・Project Management: launch support, planning, execution of project goals ・Metrics Management: reporting monthly metrics to consider in business decisions ・Streamline: simplifying processes to el...
Network Support TechnicianAug. 2018 -
Feb. 2022
Ole CommunicationsNetwork Support Technician
Miami, FloridaPlayed a key role in planning, coordinating, and successfully implementing various network projects, upgrades, and migrations. Provided exceptional support to a workforce of 200+ employees, resolving general troubleshooting issues, efficiently reimaging PCs, and conducting timely repair or replacement of IT hardware, Prioritized tickets based on urgency and impact, and escalated critical issu...
HelpDesk & Career ServicesJan. 2018 -
Aug. 2018
The Academy of South FloridaHelpDesk & Career Services
Implemented an filing system for records, correspondence, and other materials Scheduled and confirmed appointments for clients, customers, and supervisors, maintaining an accurate calendar and ensuring smooth coordination of meetings and events. Developed and maintained strong relationships with industry professionals, facilitating valuable networking opportunities for students and improving ...

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