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Years of experience: 11
Data Entry AssociateTranslatorLive ChatChat SupportCustomer Success ManagerExecutive Coach
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Carlos's Career Path
Oct. 2025 -Apr. 2026
SUPERCARGOGeneral Manager
Bogotá, ColombiaOwned full P&L for an international freight forwarder serving pharma, medical devices, electronics, cold chain, and FMCG customers across LATAM. Directed end to end outbound / inbound supply chain, customs brokerage, problem solving, and customer service, overseeing budgets, logistics costs, and operational governance.
▪ Drove 30% revenue growth in 6 months — by governing six standardized KPI...
Nov. 2024 -Jun. 2025
EC CARGO GROUPNational Operations Manager
Bogotá, ColombiaDirected national Warehousing, Distribution, Air, Sea, and Ground operations, imports and exports, for a 50+ operators team, anchoring trade compliance (BASC, OSH, ISO requirements) and performance governance. Oversaw warehousing, transportation, and distribution across Andean gateways while fostering an inclusive, high-performing culture.
▪ Maintained 95% OTIF — across Andean import gateways...
May. 2022 -Mar. 2024
RHENUS LOGISTICS / BLU LOGISTICS LATAMProcess Optimization Lead
Bogotá, Colombia & MexicoEmbedded within a global regional matrix for a German multinational freight forwarder, harmonizing Air and Ocean supply chain operations across Latin America with global Lean and quality standards. Coordinated 12,000+ monthly international shipments and drove digital transformation across the LATAM network.
▪ Cut logistics costs 35% and lifted service levels 60% — by renegotiating SLAs with a...