Years of experience: 22

Environmental and food serviceAccount ManagerSales & BizDevAssistantAdministrative AssistantExecutive Assistant

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Shelly's Career Path
Experienced Customer Service professional and Event PlannerJan. 2015 -
Present
Sterk's Catering Inc./Brickyard Bar & GrillExperienced Customer Service professional and Event Planner
Oberlin, Ohio, United StatesEfficiently handle all incoming calls, emails, and social media messages from potential customers, providing prompt and professional responses to inquiries and requests. Successfully provide detailed proposals and effectively book customers for events, ensuring a seamless and positive experience for each customer. Take full responsibility for managing the entire event planning process, includ...
FounderOct. 2008 -
Mar. 2015
Glider NurseryFounder
Wakeman, Ohio, United States- Established and operated a USDA licensed sugar glider breeding business. - Developed a successful website for sales and educational purposes, which has become a leading resource for breeding topics and genetic color variations. - Presented as a public speaker at sugar glider mini-conferences in multiple states.
Project ManagerJul. 2007 -
May. 2015
Professional Service Industries, Inc. Project Manager
Schenectady, New York, United States- Conducted Phase I environmental site assessments on commercial properties. - Prepared and submitted assessment reports for review and delivery to clients. - Collaborated with team members to assist in report writing, supporting field work in New York while based in Ohio to ensure project completion.

Shelly's Posts

  • About myself

    Leveraging over 15 years in customer service and account management, I excel in client empathy and satisfaction, significantly reducing churn. My notable achievements include leading a successful 100-location contract and maintaining an 80% deal closure rate.

  • Job Description

    Seeking a remote role in Customer Service or Account Management, where I can utilize my skills and experience. I prefer a position that offers comprehensive benefits, aligning with my career goals and personal needs.

  • How to contact

No responses yet
0