Years of experience: 4

💸 MarketingCreative ProducerBusiness Owner🎥 Entertainment

Trust Score

Highly reliable; strong professional involvement.

70%
Noemia's Career Path
Social Media ConsultantApr. 2020 -
Dec. 2020
Self EmployedSocial Media Consultant
• Create results-oriented social media growth and engagement campaigns for private individuals and small businesses. • Design creative assets and copywriting for Facebook, Instagram, YouTube, and LinkedIn to captivate viewers and increase digital engagement. • Deliver a proven record of maximizing clients’ followers base and interaction performance through thoughtful social media promotion ca...
Customer Service & Social Media SpecialistApr. 2020 -
Dec. 2020
Planner SportsCustomer Service & Social Media Specialist
• Provide attentive and tactful trilingual (Portuguese, English, and Spanish) support to up to 3 customers daily regarding product questions and clarifications. • Registered customers’ information in internal systems in an accurate and timely manner. • Devised digital marketing campaigns on Facebook and Instagram that increased Planner Sports brand recognition and preference while acquiring n...
Bilingual Customer Service RepresentativeAug. 2018 -
Dec. 2018
Massachusetts Health ConnectorBilingual Customer Service Representative
Boston, Massachusetts• Welcomed and greeted +20 guests and visitors daily, educating them about facilities and provided services. • Used Salesforce system to input customers’ data. • Helped clients select health insurance plans based on their needs, preferences, and budget. • Processed end-month payments and generated customized financial reports as required.