Years of experience: 9

United Kingdom👍 Sales & BizDevBusiness OwnerCustomer Success Manager

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Thomas's Career Path
Customer Success Lead (UK)Apr. 2022 -
Apr. 2024
RAVIN.AICustomer Success Lead (UK)
United KingdomHelping bring AI to auto industry inspections
Head Of OperationsMay. 2021 -
Jan. 2022
WonderBillHead Of Operations
London Bridge, LondonManaging Customer Service and IT for a financial technology app to help people better understand and manage their finances.
Head Of Customer ServiceJul. 2017 -
Apr. 2021
WonderBillHead Of Customer Service
London, England, United Kingdom

Thomas's Posts

  • About myself

    With eight years of experience in corporate, early stage, and scale-up startups, I specialise in building business processes, across the customer journey using data. I scaled a fintech app from 5 to 350,000 users and doubled revenue for it through an internal CRM.

  • Job Description

    Seeking opportunities in early-stage businesses where I can design and implement customer operations strategies. My focus includes enhancing customer service, experience, and success to drive growth and operational excellence.

  • How to contact

    If you're interested, please fill the form. P.S. If you know a right person, please make an intro or share with him/her the link to this page.

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