Honolulu, Hawaii, United States● Advised, troubleshot, and supported over 100 Microsoft Small, Medium, Commercial (SMC) and Enterprise customers around the world with their business operation problems.
● Provided subject matter expertise in all Microsoft 365 products and solutions to help facilitate workflows and operations for clients. ● Maintained high ticket count (Top 10 out of 120 agents) and availability for new case...
Hawaii, United States● AI Startup focused on developing custom ML and AI solutions. Generated over $500K of new business. Created different marketing channels to generate leads and successfully managed the deployment of multiple development projects.
● Created a sales training for new SDRs joining the company for self-onboarding to quickly ramp up new team members. I was involved in the recruitment of sales profe...