Years of experience: 14

Email Marketing Manager๐Ÿ’ธ MarketingCRM PlatformsCustomer Data ManagementCRM managerSales Manager

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Malek's Career Path
Data Governance ManagerSep. 2023 -
Present
Wynn ResortsData Governance Manager
Las Vegas, Nevada, United StatesI spearheaded the creation, implementation, and continuous refinement of data governance policies and procedures. My role encompasses ensuring the highest standards of data integrity, quality, and availability across the entire organization. I actively collaborate with cross-functional teams to drive data stewardship initiatives, ensuring that all data practices align with our strategic objec...
Domestic Marketing ExecutiveApr. 2021 -
Sep. 2023
Wynn ResortsDomestic Marketing Executive
Las Vegas, Nevada, United States ยท On-siteI oversaw client player development as well as forecast remuneration, productivity, and profitability through the utilization of data-driven analytics. I plan special events and analyze client performance. Some of my prominent achievements in this role are mentioned below: โ€ข Increased revenue of casino by developing marketing strategies and establishing relationships with guests. โ€ข Delivered ...
Concierge ManagerDec. 2012 -
Apr. 2021
Wynn ResortsConcierge Manager
Las Vegas, Nevada ยท On-siteIn this job role, I served as a subject matter expert (SME) for a contact center with over 60 employees and supervised agents. In addition to that, I evaluated data quality and provided exceptional guest service. I organized team meetings, supervised employees, and handled escalated customers. Moreover, I met senior management's expectations and developed procedures to simplify operations. Wo...

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