Years of experience: 10
EducationConsultingCall CenterTechnical Support AgentCustomer ServiceHelp Desk Support
Trust Score
Exceptionally trusted; proven professional excellence.
Jalice's Career Path
Mar. 2020 -Present
PlanetArtCustomer Service Representative
Calabasas, California, United StatesI was a cs agent that helped customers calling in with ordering items on the website, tech support, log in into their account, answering general questions about our website and products. I attended weekly meeting with teammates to make sure goals and metrics are being met.
Mar. 2018 -Nov. 2022
DaDaABCEnglish Teacher
Dec. 2014 -Mar. 2018
Jefferson State Community CollegeFaculty and Administrative Assistant
BirminghamI worked in the Alabama Infant Toddler Professional Development Network (AITPDN) as an administrative assistant and traveled the State of Alabama to visit preschools that required that their teachers get more training and education. I provided their teachers training materials, technical assistance, and education support as they pursued higher education degrees. I presented at conferences and...