Years of experience: 34

United StatesBusiness Analyst🧨 ConsultingEngagement Manager

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Michelle's Career Path
Senior Healthcare ConsultantMay. 2023 -
Present
Self-employedSenior Healthcare Consultant
RemoteDynamic and strategic healthcare leader with over 20 years of experience at Express Scripts, providing a solid foundation for successes in quality assurance, clinical strategy development, and operational enhancement. Proven track record in managing healthcare projects, ensuring compliance with benefit designs, and optimizing patient care outcomes. Expert in prescription benefit design implem...
Senior Director of DeliverySep. 2019 -
May. 2023
GalaxE.SolutionsSenior Director of Delivery
Somerset, New Jersey · RemoteDirected clinical and operational strategies to enhance patient outcomes and ensure accurate healthcare claim payments in alignment with benefit designs and contracts. Spearheaded the documentation of client communication methods and contact reasons, laying the groundwork for automated response systems. Collaborated closely with healthcare providers to confirm the accurate implementation of p...
Clinical Transformation SpecialistApr. 2012 -
Sep. 2019
Trinity Health (HQ Michigan)Clinical Transformation Specialist
Newtown Square, PaProvided clinical support within a 92-hospital system to enhance patient care through the integration of clinical processes and technology. Facilitated the collection of requirements and steered the development of clinical designs such as process flows, order sets, and documentation templates. Translated patient care and medication orders into standardized Order Sets aligned with clinical bes...

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