Years of experience: 10

👍 Sales & BizDev✨ Business OwnerBusiness OwnerCustomer Success Manager

Trust Score

Highly reliable; strong professional involvement.

70%
Josy's Career Path
Senior Customer Success ManagerMay. 2023 -
Present
SimSpaceSenior Customer Success Manager
Remote
MemberApr. 2023 -
Present
Success in Black is a community platform to advance Diversity, Equity and Inclusion in Customer Success.
Senior Customer Success Outcome ManagerMay. 2022 -
Jan. 2024
ForgeRockSenior Customer Success Outcome Manager
London, England, United Kingdom · RemoteAs a seasoned Senior Customer Success Outcome Manager at ForgeRock, I navigated the dynamic landscape of EMEA, proficiently communicating in both German and English. My role was pivotal in ensuring our clients' seamless integration into the connected world, overcoming challenges with finesse. Specializing in complex escalations, I adeptly resolved issues, fostering enduring relationships. Spe...