Years of experience: 16

ITExecutive Coach🧨 ConsultingBusiness AnalystCustomer ResearcherEngagement Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Arnulfo's Career Path
IT Manager Enhancements & SupportJan. 2023 -
Present
Collab ITIT Manager Enhancements & Support
San Luis Potosí, San Luis Potosí, Mexico• Responsible for managing the development, enhancement, and maintenance of Oracle systems, including Oracle ERP, Oracle Cloud, and related modules. • Lead an internal and external team to ensure compliance with deliverables on time and date. (These teams are made up of developers, testers, technical leads, principal engineers, and project managers). • Communicate the portfolio of initiatives...
Time Zone Manager for Americas RegionSep. 2015 -
Jan. 2023
ABBTime Zone Manager for Americas Region
San Luis Potosí, MexicoSLA´s with multiple vendors, Ongoing operation, • Transition and Transformation for existing projects, cut over Operation, • Definition and execution of a general strategy for the Region based in a business requirement. • Core Software Platform Tower is responsible for: Active Directory, Messaging Services (Lotus Notes, O365, instant messaging), Federations Services, SharePoint Services, IP S...
Head of CES & Engagement Manager for America Region.Jun. 2008 -
Aug. 2015
T-Systems MéxicoHead of CES & Engagement Manager for America Region.
Puebla, MexicoResponsible for managing CES services; Central end User Support; the follow technologies: SharePoint, Citrix Services, Active Directory, Packaging-Scripting, Messaging (Lync, Traveler, Software Distribution (WSUS, SCCM), Messaging (Lotus Notes, Exchange). Some of my duties as a Head of CES: • Pre-sales activities, • Search for business opportunities, • Pre-sales support, budget topics and fin...

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