James McGhee - Director of Customer Experience, Footasylum

Years of experience: 14

Customer ExperienceUnited Kingdom👍 Sales & BizDevCustomer Researcher🧨 ConsultingCustomer Success Manager

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Robert Edwards
Public Sector Marketing Development Specialist (Northern Uk) @Unox UK
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James is a close friend of mine who has helped me on both a working and personal level. His knowledge of his field is first rate and the insights he provides have been invaluable. He is personable, ...

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Exceptionally trusted; proven professional excellence.

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James's Career Path

Apr. 2023 -
Present

FOOTASYLUMDirector of Customer Experience

Jul. 2018 -
Apr. 2023

FOOTASYLUMHead Of Customer Experience

Middleton

May. 2016 -
Jun. 2018

ao.comHead Of Customer Experience

Bolton, United KingdomAfter success within our Sales Department I was promoted back into the Customer Experience Department. Led 220 heads/190 FTE to execute end-to-end contact centre operations, and redesigned recruitment and on-boarding strategy to ensure best calibre sourced and retained. I developed four contact centre managers incorporating learning styles, professional desires and personal goals and objectiv...

James's Posts

James McGhee
Director of Customer Experience @Footasylum
is looking for a mentor
Striving to Ascend to a C-Suite Executive Role
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James McGhee
Director of Customer Experience @Footasylum
is willing to share expertise
Evolving Post-Purchase Business Offerings
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Years of experience: 14

Trusted by top professionals

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James's Posts

About

Request to Mentor

How to contact

How I can help you

People I am looking for

Experience & Cases

How to contact