Years of experience: 15
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Juan's Career Path
Sep. 2021 -Present
TelefónicaRegional Product Owner of Personalization at eCare and Digital Revenue
HispamLeading data-driven personalization experiences of customer care and business revenue for the digital channels, mostly for our 22 millions monthly active users apps, and complementary for our webs and bots, through BI - Big Data, software and marketing automation projects co-created with multidisciplinary teams across Europe and America for each operating Hispam country. -Structure and follow...
Jan. 2021 -Sep. 2021
AB & Co. Marketing and AnalyticsCEO - Excecutive and Administrative Director
Medellín, Antioquia, ColombiaBroad leading based on people development and company expansion building technologic and sociologic next generation practices, focused majorly on productivity. Key responsibilities: -Structure and lead expansion and financial growing strategies.
-Structure and lead general operation profit strategies.
-Lead, measure and redesign constantly general company operations.
-Develop people, provider...
Nov. 2020 -Jan. 2021
AB & Co. Marketing and AnalyticsCDO - Digital Director
Medellín, Antioquia, ColombiaCo-found and co-lead with mixing roles of administration, software and digital platform coordination. Key responsibilities: -Lead software teams and SaaS platforms implementations.
-Structure internal and customer tech implementation budgets.
-Analyze profitability and financial projection of tech services.
-Lead sales and after-sales process with digital platforms and software services leads...