Years of experience: 20
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Rose's Career Path
Apr. 2026 -Present
PickleSpotPHFounder & Product Operations Lead
PhilippinesFounder and Product Operations Lead of PickleSpotPH, a sports-tech platform designed to help players discover courts, join games, and connect with the pickleball community while helping court owners improve visibility and grow their business.
Key responsibilities include:
ā¢ Product planning and operational strategy
ā¢ User workflow and customer journey design
ā¢ Subscription and monetization mo...
May. 2025 -Present
4M2EOperations Lead & Department Head
PhilippinesLead operations and performance management for a department within a U.S.-based law firm. Responsible for team leadership, recruitment, coaching, compliance oversight, performance improvement, and day-to-day operational support. Key Responsibilities:
ā¢ Lead and mentor team members to achieve performance goals
ā¢ Conduct applicant screening, interviews, and hiring recommendations
ā¢ Manage escal...
Apr. 2024 -Jan. 2025
ServerPlusTechnical Support Specialist
United StatesProvided technical support and consultation for customers across hosting, server, and web-related environments, resolving over 500 technical issues per month while maintaining high customer satisfaction. Key Responsibilities:
ā¢ Diagnosed and resolved technical support issues through remote troubleshooting
ā¢ Assisted customers with hosting, server, website, email, and platform-related concerns...