Years of experience: 7
Sales ManagerBusiness Development ManagerPartnerships Manager💸 MarketingHead of GrowthChanel Manager
Trust Score
Highly reliable; strong professional involvement.
Michael's Career Path
Feb. 2022 -Present
AccentureCustomer Service Specialist
Poland, WarsawDemonstrating profound understanding of IT specific services, processes, or systems.
Dealing with and reacting effectively to demanding SLA-driven IT environment.
Professional and confidential data handling demeanour.
Cross departmental collaborative towards client management and customer expectations deliverance.
Accurate client support reports documentation.
Jul. 2018 -Oct. 2021
TotalEnergiesRetail Territory Manager
Zimbabwe, HarareParticipated in annual policy mapping and executed client’s adherence audits to ensure policy Compliance Code of Conduct.
Utilized my analytical, organizational, and logical skills to create detailed reports and effectively presented my portfolio findings to internal management.
Developed a strong level of experience in internal and external financial auditing, internal control, and complia...
Oct. 2017 -May. 2018
Simbisa Brands LimitedRetail Shop Manager
Zimbabwe, BulawayoInspired a high volume of returning customers by providing world-class customer service and personalized attention that motivates up-selling and cross-selling, as well as effective post-sale engagement.
Analysed financial and strategic performance metrics, identifying areas for growth and implementing plans and initiatives tailored to storefront goals.
Partnering with internal teams as need...