Years of experience: 17

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Allison's Career Path
IT Support Consultant III – AI - Chatbot AdminOct. 2023 -
Present
University of DelawareIT Support Consultant III – AI - Chatbot Admin
Newark, Delaware, United StatesDirecting a project to provide a university-wide chatbot with Generative AI capabilities. Serve as the primary liaison between the University of Delaware’s IT department (UDIT) and stakeholders involved in current or prospective AI or Chatbot projects. Provide expert consultation and advice to faculty and staff to guide them in AI projects and assist them in leveraging AI and Chatbot technolo...
Data Analyst, Business Analyst, Project ManagerDec. 2019 -
Jan. 2023
Pilot Freight ServicesData Analyst, Business Analyst, Project Manager
Glen Mills, Pennsylvania, United StatesExtracted, analyzed, and interpreted data, identifying key metrics, and transforming raw data into visually pleasing information for executive dashboards and reports. Constructed user stories and tasks for managing projects and reporting in sprints and scrums (Agile). Kept all items updated to show their level of activity on Kanban boards and Gantt charts. Generated epics, tasks, and subtasks...
Business Analyst Project ManagementAug. 2017 -
Feb. 2019
CitiBusiness Analyst Project Management
New Castle, DEReported and analyzed the organization’s project life cycle, capacity planning, resource allocation, project documentation, and engagement. Planned and managed multiple projects aligning business goals with data solutions, driving increased business resources. Transformed elicitations into business requirements to aid all stakeholders with understanding the project in unison with their needs ...

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